Oracle Utilities Customer Care and Billing Configuration

GL Integration Point

To enable this integration point you must configure the following information in Oracle Utilities Customer Care and Billing.

Configure GL Division

You must map your GL Division in Oracle Utilities Customer Care and Billing to the GL Business Unit in Oracle PeopleSoft Enterprise Management GL Business Unit. To do this you should first find out what GL Business Units you will be using within the GL. Then create GL Divisions in Oracle Utilities Customer Care and Billing to match these exactly.

You can then associate these GL Divisions with the appropriate Service Agreement Types in Oracle Utilities Customer Care and Billing.

Configure Distribution Codes

You must map your distribution codes in Oracle Utilities Customer Care and Billing with the appropriate GL Accounts in the Oracle PeopleSoft Enterprise Management GL. First configure the distribution codes and then assign them to various entities within the Oracle Utilities Customer Care and Billing applications.

Oracle PeopleSoft Enterprise Management GL accounts are structured using account segments.

These are set up in your existing Oracle PeopleSoft Enterprise Management configuration according to your business practices. Oracle Utilities Customer Care and Billing distribution codes must be configured to mirror the segments in Oracle PeopleSoft Enterprise Management. The segment positions in Oracle Utilities Customer Care and Billing are dot '.' separated so that the first segment is Account, the second segment is Department ID, and so on, as shown in the following table.

Oracle PeopleSoft Enterprise Management Account Column Name	Oracle Utilities Customer Care and Billing Distribution (GL_ACCT) segment position
ACCOUNT	Position1
DEPTID	Position2
OPERATING_UNIT	Position3
PRODUCT	Position4
CLASS_FLD	Position5
PROGRAM_CODE	Position6
ALTACCT	Position7
PROJECT_ID	Position8
AFFILIATE	Position9
AFFILIATE_INTRA1	Position10
AFFILIATE_INTRA2	Position11
BUDGET_REF	Position12
CHARTFIELD1	Position13
CHARTFIELD2	Position14
CHARTFIELD3	Position15

* Use a dot (.) as the delimiter to indicate a break between positions. Use 2 dots (..) to indicate skipping a position and giving that position a null value.

A sample GL Account string is 400000.10000.NEWYORK.ALLPRD…211004

When interpreted by the standard mapping in the product this GL Account String in the sub ledger equates to the following in the Oracle PeopleSoft Enterprise Management GL:

•	Account 400000

•	Department ID 10000

•	Operating Unit NEWYORK

•	Product ALLPRD

•	Alternate account 211004

Note: Only fields relevant to the integration are included in this table.

Note: If you are using fund accounting you will also need to configure the appropriate fund codes. Please ensure that the length of the FUND_CD is not greater than five (5) characters as this is the maximum number of characters supported by the PeopleSoft fund code.

Configure GLASSIGN, and GLS for Oracle Utilities Customer Care and Billing Extract

To successfully execute extracts from Oracle Utilities Customer Care and Billing, two processes must be configured with the appropriate batch parameters and set to run on a scheduled basis. These processes can be scheduled using the Oracle Utilities Customer Care and Billing scheduling tool or an enterprise scheduler that meets the open architecture standards used by Oracle Utilities Customer Care and Billing.